Effective Date: 18 June 2026
This Shipping Policy explains how SHREEM BRZEE TELECOMMUNICATION PRIVATE LIMITED (“Shreem Brzee”, “we”, “our”, or “us”) processes, ships, and delivers orders placed through https://shreembrzee.store.
By placing an order on our website, you agree to the shipping terms described below.
1. Order Processing
Orders are reviewed and processed after successful order placement and, where applicable, payment confirmation. Orders may be delayed if additional verification is required for billing, shipping, or security reasons.
Orders are generally processed on business days only. Orders placed on weekends, public holidays, or outside normal operating hours may begin processing on the next business day.
2. Shipping Coverage
We currently ship to serviceable locations in India based on courier availability and delivery feasibility. Some remote or restricted pin codes may not be eligible for delivery at all times.
If your area is temporarily non-serviceable, we may contact you to discuss an alternative solution or cancel the order with an appropriate refund where required.
3. Delivery Timelines
Estimated delivery times may vary depending on your location, courier operations, weather, holidays, local restrictions, and order volume. Any delivery estimate shown on the website, in checkout, or in messages is indicative only and not an absolute guarantee.
Delays caused by third-party logistics providers, public events, transport disruptions, or incomplete customer information are outside our direct control.
4. Shipping Charges
Shipping charges, if applicable, are displayed during checkout before you complete your order. Promotional free-shipping offers, when available, apply only according to the conditions stated on the website at the time of purchase.
5. Tracking and Shipment Updates
When shipment tracking is available, we may share dispatch or tracking details through the contact information provided with your order. Tracking visibility depends on the courier partner and may take time to update after dispatch.
6. Customer Responsibilities
- Please provide a complete and accurate shipping address, phone number, and email address at checkout.
- Please ensure someone is available to receive the order at the delivery location if required by the courier.
- Address change requests after an order is placed may not always be possible once processing or dispatch has started.
7. Failed Delivery Attempts
If a package cannot be delivered because of an incorrect address, unavailable recipient, refusal to accept delivery, or repeated failed delivery attempts, the shipment may be returned to us or marked undeliverable by the courier.
In such cases, re-shipping, cancellation, refund treatment, and any charge adjustments may depend on the courier outcome and our refund and returns policy.
8. Damaged, Missing, or Incorrect Items
If you receive a damaged item, an item is missing from your order, or you believe the wrong product was delivered, please contact us promptly with your order details and supporting photos where relevant. We will review the issue and assist according to our return, replacement, and refund policy.
9. Returns and Refunds
Shipping-related return and refund matters are handled together with our published Refund and Returns Policy. Please review that policy for eligibility, timelines, exclusions, and refund processing details.
10. Contact Us
If you have any shipping-related questions, please contact us:
- Company Name: SHREEM BRZEE TELECOMMUNICATION PRIVATE LIMITED
- Address: Office No B-6 part of property B10/11, Chankakya Complex, Laxmi Nagar, East Delhi, India – 110092
- Phone: 8679733450
- Email: careshreemtele@gmail.com
- Website: https://shreembrzee.store