Refund and Returns Policy

Refund and Returns Policy

At SHREEM BRZEE TELECOMMUNICATION PRIVATE LIMITED, customer satisfaction is important to us. This policy outlines the terms for returns, refunds, and cancellations.

  1. Eligibility for Returns

You may request a return if:

The product is damaged

You received the wrong item

The product is defective

Return requests must be made within 7 days of delivery.

  1. Non-Returnable Items

We do not accept returns for:

Used or damaged books (by customer)

Digital products (if applicable)

Items without original packaging

  1. Return Process

To initiate a return:

Contact customer support

Provide order details and proof

Wait for approval

Ship the product (if required)

  1. Refund Policy

Refunds are processed after inspection:

Approved refunds will be issued within 5–10 business days

Refunds will be made to the original payment method

  1. Replacement Policy

If eligible, we may offer:

Product replacement

Store credit

Refund

  1. Cancellation Policy

Orders can be canceled:

Before shipment: Full refund

After shipment: Subject to return policy

  1. Shipping Charges

Return shipping may be borne by the customer

Original shipping charges are non-refundable

  1. Fraud Prevention

We reserve the right to reject claims that appear fraudulent or abusive.

  1. Contact Us

For return or refund requests:

SHREEM BRZEE TELECOMMUNICATION PRIVATE LIMITED
Phone: +91-9217550860

Email: suport@shreembrzee.store

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